Fees & contracts
How appraisal fees are configured and calculated, including the client fee you charge and the vendor fee you pay.
Every product has a fee. OmniValVMS distinguishes between the client fee (what's billed for the appraisal) and the vendor fee (what the appraiser is paid), and calculates the right amount for an order based on your fee structure.
Two sides of a fee
| Fee | Who it concerns | Where it's used |
|---|---|---|
| Client fee | What the order costs | Invoicing the order |
| Vendor fee | What the appraiser earns | Vendor payment |
Both are driven by a fee structure you configure per product, and can vary by geography. When an order is created, the platform resolves the applicable fee for the chosen product and vendor automatically.
Resolving an order's fee
Before creating an order you can preview the fee for a product/vendor combination:
Fees can be configured at different geographic levels. The platform resolves the most specific applicable fee for the order's location, so the same product may price differently in different markets. The exact resolution is handled for you — you configure the structure, the platform applies it.
Configuring client fees
| Action | Endpoint |
|---|---|
| List client product fees | |
| Import a client fee structure | |
| Export client fees (CSV) | |
| Update a client fee schema |
Configuring vendor fees
| Action | Endpoint |
|---|---|
| List vendor product fees | |
| Import a vendor fee structure | |
| Export vendor fees (CSV) |
Fee structures are usually managed in bulk via CSV import rather than one product at a time. Export the current structure, edit it, and re-import to make wide changes safely.
How fees show up later
When you run an order, these configured fees become:
- the order fee the client is invoiced (plus any technology fee), and
- the vendor charges the appraiser is paid.
See Invoicing & payment for how fees turn into invoices and payments.