Create your account

Sign up for a Client Admin account, verify it with a one-time code, and sign in for the first time.

The first step in the journey is creating your Client Admin account. This is self-serve — you sign up, verify a one-time code, and you're in. The first user on a client account is the master user and can invite the rest of your team.

Who should do this

The person who creates the account becomes the initial Admin (master user). They can later invite Operations, Finance, and QC Reviewer teammates — see Invite your team.

Sign up

  1. Check that your username is available

    Usernames must be unique. Check availability before submitting the signup form to avoid a rejection.

  2. Submit the signup request

    Create the client account and its first (master) user.

  3. Verify the one-time code (OTP)

    We email a one-time code to confirm the account. Submit it to activate the user. If it expires or doesn't arrive, request a new one.

  4. Sign in

    Once verified, sign in to receive your access token and start using the API.

Handling the one-time code

OTP verification is required before the account can be used. Two things to plan for:

SituationWhat to do
Code didn't arriveResend it —
Code expiredResend a fresh code, then verify again
Wrong code enteredRe-submit verifyOtp with the correct code

What you get

After signup and verification, you have:

  • A client account (your organization in OmniValVMS)
  • A master user with the Admin role
  • The ability to invite teammates and assign roles

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